Texas Animal Shelter Coalition

Info Needed-Questions about Shelter Structure

  • 05 Jul 2016
  • 19 Jul 2016
  • Lewisville, Texas

Hello, 

I am looking for some input with how your officers are structured within your operations. My questions are below: 

1) How many ACO's are in your department?

2) How many kennel/medical staff are in your department?

3) How many customer service staff?

4) Total staff overall?


5) Do ACO's assist with:

  •     Kennel Cleaning
  •     Medical (vaccinations, bloodwork, etc.)
  •     Customer Service - Front Counter help (intakes, adoptions, reclaims, phones, etc)


6) What percentage do they assist with above assignments vs. field work?

7) How many officers are in the field patrolling/proactive work (not responding to calls for service)?


Thank you so very much for the information, I really appreciate it. If you have any additional information for me, please feel free to let me know. Hope you are all doing well -- Clear the Shelter is coming soon! 

Crystal Palmer
Animal Services Field Supervisor
City of Lewisville
972-219-3478

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